What to Do if You See a Client Falling

Follow these steps if you see and can get to a client who is falling:

1. Try to support the client’s head and gradually ease the client onto the floor.
2. Keep your back straight, and position your feet for a wide base of support. Flex at the knees and hips as you lower the client to the floor.
3. If you are behind the client, gently let them slide down your body.

Do not try to lift or catch a client who is falling. Lower them as slowly as you can and try to get them to land in a way to minimize injury.

Don’t try to stop the fall. You could both be injured.