Bias (Part 1)

Bias is a natural function of our minds that helps us make sense of our complicated world. It allows us to make quick decisions based on a limited amount of information. Biases can be positive or negative, and either conscious or unconscious.

Your reactions and feelings towards other people, especially people who are different from you, happen automatically based on beliefs and values learned from your own culture, environment, and life experiences. Biases can have a profound negative effect on client/caregiver relationships as well as the quality of care and health outcomes. However, there are some ways to overcome bias, even if it is unconscious.